Privacy Policy

Last updated: September 14, 2025

1. Introduction

MediaCopilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our media data analysis platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through third-party providers)
• Profile information and preferences

2.2 Usage Information

We automatically collect information about your use of our Service:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Personalize and improve user experience
• Detect, investigate, and prevent fraudulent activities

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as:

• Cloud hosting and storage providers
• Payment processing services
• Analytics and monitoring services
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: